The Regent of Newport News

What is The Regent of Newport News licensed to provide in Newport News, VA?

The Regent of Newport News at 741 Thimble Shoals, Newport News is an assisted living facility licensed by the Virginia Department of Social Services (VDSS) for up to 49 residents. Its license covers both levels Virginia licenses -- residential living care and assisted living care. VDSS does not list a special care unit for dementia here.

VDSS lists the license as One Year, expiring July 23, 2026, with Denika Hair named as administrator. License length tells you something before you read a single inspection: VDSS reserves its longer terms for facilities with sustained compliance and uses conditional or provisional terms for new operators or those under closer watch.

The record also lists a non-ambulatory qualification, meaning the building may serve residents who cannot evacuate without help from another person.

What did Virginia inspectors find at The Regent of Newport News?

VDSS has posted 21 inspections for The Regent of Newport News; 16 fall in the 24 months before October 28, 2026. Of those recent visits, 13 were complaint-related and 11 documented at least one violation. The most recent inspection on file is dated September 25, 2026.

Violations VDSS cited in the past two years, in the inspector's own words (first sentence of each):

• 22VAC40-73-40-B (Licensee, Sept. 9, 2026): Based on the employee record review and staff interview, the facility failed to ensure the criminal history record report was obtained on or prior to the 30th day of employment for each employee.
• 22VAC40-73-120-A (Staff orientation and initial training, Sept. 9, 2026): Based on the review of facility records and interviews conducted with facility staff, the facility staff failed to ensure that the orientation and required training occurred within the first seven working days of employment.
• 22VAC40-73-250-C (Staff records and health requirements, Sept. 9, 2026): Based on the staff record review, the facility failed to include and maintain verification that the staff person received a copy of their current job description.
• 22VAC40-73-250-D (Staff records and health requirements, Sept. 9, 2026): Based on record review and staff interview, the facility did not ensure that each staff person submits documentation, on or within seven days prior to the first day of work at the facility, the results of a risk assessment documenting.
• 22VAC40-73-260-A (First aid and CPR certification, Sept. 9, 2026): Based on a review of staff records and staff interview, the facility failed to ensure each direct care staff member who does not have current certification in first aid as specified in subdivision 1 of this subsection shall receive.
• 22VAC40-73-440-A (Uniform assessment instrument (UAI), Sept. 9, 2026): Based on resident record review, the facility failed to have a uniform assessment instrument ( UAI ) completed at least annually for each resident.
• 22VAC40-73-450-C (Individualized service plans, Sept. 9, 2026): Based on resident record review, the comprehensive Individualized Service Plan ( ISP ) shall be completed within 30 days after admission and include a description of all identified needs based upon the Uniform Assessment Instrument (.
• 22VAC40-73-460-I (Personal care services and general supervision and care, Sept. 9, 2026): Based on direct observation and interviews, the facility failed to ensure that each resident shall be dressed in clean clothing and be free of odors related to hygiene.
• 22VAC40-73-470-A (Health care services, Sept. 9, 2026): Based on a review of resident records and interviews with staff and collateral sources, the facility failed to ensure, either directly or indirectly, that the health care service needs of residents are met.
• 22VAC40-73-490-A (Health care oversight, Sept. 9, 2026): Based on staff interview the facility failed to ensure a licensed health care professional, practicing within the scope of his profession, shall provide healthcare oversight at least every three months, or more often if indicated, based.
• 22VAC40-73-550-G (Resident rights, Sept. 9, 2026): Based on a review of staff records, the facility failed to ensure the rights and responsibilities of residents in assisted living facilities shall be reviewed annually with each staff person, including written acknowledgment of having.
• 22VAC40-73-620-A (Oversight of special diets, Sept. 9, 2026): Based on staff interview, the facility failed to ensure dietary oversight was conducted every six months for specials diets by a dietitian or nutritionist.

How does The Regent of Newport News compare with other Newport News assisted living?

At 49 licensed beds, The Regent of Newport News is smaller than the median assisted living facility in Newport News (80 beds) and smaller than the Hampton Roads median of 78. 7 facilities in Newport News are licensed for more residents.

By licensed size it ranks 8 of 10 in Newport News. The closest in size are The Huntington Assisted Living (52 beds, no secure unit, two violation inspections in 24 months) and Heart & Soul III ALF (27 beds, no secure unit, no violation inspections in 24 months). A comparable building nearby gives you a second inspection record to read side by side.

What should families ask The Regent of Newport News before moving in?

Ask the administrator what changed after the citations on licensee, staff orientation and initial training, staff records and health requirements, and ask to see the plan of correction VDSS received.

Ask what the 13 complaint investigations in the last two years involved and how the facility responded.

Ask whether residents on the Auxiliary Grant are accepted, and whether someone who spends down private savings can stay.

Ask what the plan is if flooding or a long power outage hits Newport News -- which rooms keep power, and where residents would be taken.

Who can help a family considering The Regent of Newport News in Newport News?

Before a move, call Peninsula Agency on Aging (PAA) at 757-873-0541; after a move, the ombudsman covering The Regent of Newport News is reached at 757-808-5275. Licensing complaints go to VDSS at 1-800-543-7545.

Source: Virginia Department of Social Services, Division of Licensing Programs, facility search -- data as of October 28, 2026.