COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE

What is COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE licensed to provide in Portsmouth, VA?

COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE at 4916 West Norfolk Road, Portsmouth is an assisted living facility licensed by the Virginia Department of Social Services (VDSS) for up to 80 residents. Its license covers both levels Virginia licenses -- residential living care and assisted living care, and it operates a safe, secure environment (special care unit) for residents with dementia.

VDSS lists the license as One Year, expiring Feb. 9, 2027, with Mr. Luke Peterson named as administrator. Families sometimes skip past the license term, but in Virginia it carries information -- a facility on a conditional or provisional license is either new or being watched more closely than one on a one- or two-year license.

The record also lists a non-ambulatory qualification, meaning the building may serve residents who cannot evacuate without help from another person.

What did Virginia inspectors find at COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE?

VDSS has posted 13 inspections for COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE; six fall in the 24 months before October 28, 2026. Of those recent visits, three were complaint-related and six documented at least one violation. The most recent inspection on file is dated June 30, 2026.

Violations VDSS cited in the past two years, in the inspector's own words (first sentence of each):

• 22VAC40-73-1090-A (Care of adults with serious cognitive impairments, Jan. 21, 2026): Based on the record review and staff interview the facility failed to ensure prior to a resident's admission to a safe, secure environment, the resident shall have been assessed by an independent clinical psychologist licensed to.
• 22VAC40-73-560-E (Resident records, Jan. 21, 2026): Based on observation and staff interview the facility failed to ensure all resident records shall be kept in a locked area.
• 22VAC40-73-860-G (General requirements, Jan. 21, 2026): Based on the observation of the water temperature, the facility failed to ensure hot water at taps available to residents shall be maintained within a range of 105?F to 120?F.

How does COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE compare with other Portsmouth assisted living?

At 80 licensed beds, COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE is larger than the median assisted living facility in Portsmouth (39 beds) and larger than the Hampton Roads median of 78. No other facility in Portsmouth is licensed for more residents.

By licensed size it ranks 1 of 3 in Portsmouth. The closest in size are Emily Green Shores (39 beds, no secure unit, four violation inspections in 24 months) and Lillian's Loving Care (32 beds, no secure unit, three violation inspections in 24 months). Size changes the daily experience more than brochures admit: a small home feels like a household, while a large building runs more like a small hotel.

What should families ask COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE before moving in?

Ask the administrator what changed after the citations on care of adults with serious cognitive impairments, resident records, general requirements, and ask to see the plan of correction VDSS received.

Ask how many residents live in the special care unit now, how many direct care staff are awake there overnight, and who coordinates the unit's weekly activity hours.

Ask what the 3 complaint investigations in the last two years involved and how the facility responded.

Ask for the written policy on residents who exhaust private funds, including any Auxiliary Grant acceptance.

Ask to see the emergency preparedness plan, including generator coverage and the agreement for relocating residents during a storm.

Who can help a family considering COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE in Portsmouth?

Before a move, call Senior Services of Southeastern Virginia (SSSEVA) at 757-461-9481; after a move, the ombudsman covering COMMONWEALTH SENIOR LlVING AT CHURCHLAND HOUSE is reached at 757-222-4542. Licensing complaints go to VDSS at 1-800-543-7545.

Source: Virginia Department of Social Services, Division of Licensing Programs, facility search -- data as of October 28, 2026.