Harmony at Harbour View

What is Harmony at Harbour View licensed to provide in Suffolk, VA?

Harmony at Harbour View at 5871 Harbour View Boulevard, Suffolk is an assisted living facility licensed by the Virginia Department of Social Services (VDSS) for up to 110 residents. Its license covers both levels Virginia licenses -- residential living care and assisted living care, and it operates a safe, secure environment (special care unit) for residents with dementia.

VDSS lists the license as One Year, expiring Aug. 15, 2026, with Ms. Cristy Hansen named as administrator. License length tells you something before you read a single inspection: VDSS reserves its longer terms for facilities with sustained compliance and uses conditional or provisional terms for new operators or those under closer watch.

The record also lists a non-ambulatory qualification, meaning the building may serve residents who cannot evacuate without help from another person.

What did Virginia inspectors find at Harmony at Harbour View?

VDSS has posted 47 inspections for Harmony at Harbour View; 32 fall in the 24 months before October 28, 2026. Of those recent visits, 21 were complaint-related and 19 documented at least one violation. The most recent inspection on file is dated July 23, 2026.

Violations VDSS cited in the past two years, in the inspector's own words (first sentence of each):

• 22VAC40-73-250-D (Staff records and health requirements, July 21, 2026 and July 23, 2026): Based on the record review and staff interview the facility failed to ensure health information required by these standards shall be maintained at the facility and be included in the staff record for each staff person, and also shall be.
• 22VAC40-73-320-A (Physical examination and report, July 21, 2026 and July 23, 2026): Based on the record review and staff interview the facility failed to ensure within the 30 days preceding admission, a person shall have a physical examination by an independent physician.
• 22VAC40-73-450-A (Individualized service plans, July 21, 2026 and July 23, 2026): Based on the record review and staff interview the facility failed to ensure the preliminary plan she be identified as such and be signed and dated by the licensee, administrator, or his designee (i.e., the person who has developed the.
• 22VAC40-73-450-C (Individualized service plans, July 21, 2026 and July 23, 2026): Based on the record review and staff interview the facility failed to ensure the comprehensive individualized service plan ( ISP ) shall include the following: Description of identified needs and date identified based upon the UAI and.
• 22VAC40-73-450-D (Individualized service plans, July 21, 2026 and July 23, 2026): Based on the record review and staff interview the facility failed to ensure the When hospice care is provided to a resident, the assisted living facility and the licensed hospice organization shall communicate and establish an agreed.
• 22VAC40-73-450-E (Individualized service plans, July 21, 2026 and July 23, 2026): Based on the record review and staff interview the facility failed to ensure the ISP shall be signed and dated by the resident or his legal guardian.
• 22VAC40-73-550-G (Resident rights, July 21, 2026 and July 23, 2026): Based on the record review and staff interview the facility failed to ensure the rights and responsibilities of residents in assisted living facilities shall be reviewed annually with each resident or his legal representative or.
• 22VAC40-73-660-A-1 (Storage of medications, July 21, 2026 and July 23, 2026): Based on observation and staff interview the facility failed to ensure A medicine cabinet, container, or compartment shall be used for storage of medications and dietary supplements prescribed for residents when such medications and.
• 22VAC40-73-680-I (Administration of medications and related provisions, July 21, 2026 and July 23, 2026): Based on the record review and staff interview the facility failed to ensure the Medication Administration Record ( MAR ) shall include: Date and time given and initials of direct care staff administering the medication; Any medication.
• 22VAC40-73-1150-A (Care of adults with serious cognitive impairments, Feb. 19, 2026): Based on the record review and staff interviews the facility failed to ensure doors that lead to unprotected areas shall be monitored or secured through devices that conform to applicable building and fire codes, including door alarms,.
• 22VAC40-73-460-D (Personal care services and general supervision and care, Feb. 19, 2026): Based on the incident report review, record review, and staff interview the facility failed to ensure the facility shall provide supervision of resident schedules, care, and activities, including attention to specialized needs, such as.

How does Harmony at Harbour View compare with other Suffolk assisted living?

At 110 licensed beds, Harmony at Harbour View is larger than the median assisted living facility in Suffolk (74 beds) and larger than the Hampton Roads median of 78. No other facility in Suffolk is licensed for more residents.

By licensed size it ranks 1 of 5 in Suffolk. The closest in size are Tidewater Cove Assisted Living (80 beds, no secure unit, two violation inspections in 24 months) and Bickford of Suffolk (74 beds, with secure unit, six violation inspections in 24 months). Families often tour one building of each size before deciding which feel suits their parent.

What should families ask Harmony at Harbour View before moving in?

Ask the administrator what changed after the citations on staff records and health requirements, physical examination and report, individualized service plans, and ask to see the plan of correction VDSS received.

Ask how many residents live in the special care unit now, how many direct care staff are awake there overnight, and who coordinates the unit's weekly activity hours.

Ask what the 21 complaint investigations in the last two years involved and how the facility responded.

Ask what happens to a resident of Harmony at Harbour View whose savings run out -- is there an Auxiliary Grant bed, or a required move?

Ask how residents were sheltered or moved during the last hurricane warning in Suffolk, and where they would go if the building had to evacuate.

Who can help a family considering Harmony at Harbour View in Suffolk?

For Suffolk residents, Senior Services of Southeastern Virginia (SSSEVA) (757-461-9481) handles aging-services planning and the Bay Aging Long-Term Care Ombudsman Regional Office (Norfolk office) (757-222-4542) advocates for residents once they move in. Licensing complaints go to VDSS at 1-800-543-7545.

Source: Virginia Department of Social Services, Division of Licensing Programs, facility search -- data as of October 28, 2026.